Build AI agents for your team in Slack
by Parker Chun
Tasklet agents can now live in Slack, so it’s easier for your whole team to work with them. Start with one and add more whenever you’re ready, each with its own name and icon. Your team can DM them or mention them in a thread to put them to work right where the context already lives.
Adding an agent takes just a few clicks:
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JonnyRoll out AI where your team already works
You’ve seen firsthand what AI can do. Making it work across your business is the next step, and it’s a lot simpler when your agents live where your team already works. Build an agent in Tasklet, add it to Slack, and your team can put it to work right away. Some teammates will use the Tasklet app too, while others may only ever work with your agents in Slack.
Other AI tools usually give you a single Slack bot, or they send you to Slack’s developer portal to configure one yourself. With Tasklet, you can create as many custom agents as you need, each with its own name, icon, and permissions in just a few clicks.
Your team doesn’t need to learn a new tool. Once your agents are in Slack, your team can:
- DM them. Like the rest of your team, they’re just a message away.
- @mention them in a channel. They reply in the thread, and anyone can keep the conversation going there without mentioning them again.
- Let them monitor a channel. They read every new message and jump in when something needs them, no mention needed.
- Get updates from them. They can post reports and updates to a channel on a schedule or as things happen.
You stay in control of permissions and choose who can message each agent: only you, teammates you pick, or everyone in your Slack workspace.
How we use our agents in Slack
We’ve had agents in our Slack for a while now, and it’s changed how our team works. Each agent owns responsibilities in a different part of the business. Here are a few of them:
@OpsBot tracks every deploy. It posts what’s going out, then checks off each step as it happens: committed, checks passed, staging, live in production. When an alert fires, it flags it in the channel, so everyone sees the issue at the same time.
@Mojo turns what’s shipping into comms. Mojo watches those same deploys, and when something customer-facing is going live, drafts the changelog entry and social posts in a thread. A teammate can react to the message to ship it 🚀 or skip it 🚫. Mojo also shares a weekly marketing report, compiling data from the tools we use.
@Sky keeps the pipeline current. Sky posts a breakdown of new signups and leads, keeps our CRM up to date, and assigns accounts to teammates based on rules we set. Sky also tracks the questions and objections that come up in sales conversations, so we’re always better prepared for the next one.
@Margo sends the weekly support digest. Every week, Margo surfaces the most common questions and issues, along with our average response time and the best customer feedback. Margo also makes sure any bugs that come up get tracked and assigned.
14Add your agent to Slack
- Open your agent’s Channels tab and click Add to Slack, or just ask your agent to add itself.
- Pick your Slack workspace, name your agent, and choose who can message it.
- Invite it to a channel and give it its first request.
If your workspace requires admin approval for new apps, ask your Slack admin to enable Auto-Install for Tasklet first.
Your agents work everywhere you do
Slack joins the places you can already reach your agents: email, text, the web, iOS, and desktop. It’s the same agent, with the same tools and instructions, wherever your team reaches it. And we’re adding more, so your agents can meet your team wherever it works.
The best way to see what that looks like is to start small. Add an agent to one channel, give it something to do, and see what happens. Let us know what you think at parker@tasklet.ai.